Customer area

Terms And Conditions

This website is operated by Digital Boite S.r.l., with registered office in Via Cusani no. 5 – 20121 Milan, tax code 03796760365, share capital Euro 100,000.00 (hereinafter the “Operator” or the “Company”). Access to and use of this website and the products and services available on it are subject to the following terms, conditions and notices.

By using the services, the user (hereinafter the “User” or “Customer”) accepts these Terms and Conditions, which may be updated from time to time. The User is invited to regularly check this page to review any changes made to the Terms and Conditions. In the event of amendments to the online conditions, the conditions published in this section at the time of the order shall apply to the purchase made.

2. INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT

The contents of www.dekkeroriginal.com (the “Site”), such as, by way of example, works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, including menus, web pages, graphics, colors, schemes, tools, fonts and the design of the website, diagrams, layouts, methods, processes, functions and software forming part of the Site, are protected by copyright and by all other intellectual property rights.

Reproduction, in whole or in part, in any form, of the Site and its contents is prohibited without the express written consent of the Operator or other rights holders. With regard to the use of the Site, the User is authorized solely to view the Site and its contents. The User is also authorized to carry out all temporary reproduction acts, devoid of independent economic significance, which are considered transient or incidental, an integral and essential part of the same viewing of the Site and its contents, and all other browsing operations performed solely for legitimate use of the Site and its contents.

The User is not authorized to carry out any reproduction, on any medium, of the Site and its contents. Any act of reproduction must be authorized from time to time by the Operator or, where necessary, by the authors of the individual works contained on the website or by the holders of the exploitation rights. Such reproduction operations must in any case be carried out for lawful purposes and in compliance with copyright and other intellectual property rights of the Operator and of the authors of the individual works contained on the website.

The authors of individual works published on the Site shall, at any time, have the right to claim authorship of their works and to object to any distortion, mutilation or other modification of the works themselves, including any act causing damage to the works, which is prejudicial to their honor or reputation. The User undertakes to respect the copyright of the artists who have chosen to publish their works on the Site.

Furthermore, the User is in no case authorized to use, in any manner or form, the contents of the Site and each individual work protected by copyright and by any other intellectual property right. By way of example, the User may not alter or otherwise modify the contents and protected works without the consent of the Operator and, where necessary, of the individual authors of the works published on the Site or of the holders of the exploitation rights.

3. TRADEMARKS AND DOMAIN

All distinctive signs that distinguish the products sold on the Site and present on the Site are registered trademarks of their respective owners and are used within www.dekkeroriginal.com solely for the purpose of distinguishing, describing and advertising the products offered for sale.

Any use of such trademarks not in compliance with the law, as it is unauthorized, is prohibited and may be subject to civil and criminal sanctions. It is in no way permitted to use such trademarks and any other distinctive sign present on the Site in order to take undue advantage of their distinctive character or reputation or in a manner that may cause prejudice to them and to their owners.

4. PRIVACY POLICY

The personal information provided to the Operator by the User through the Site shall be subject to our Privacy Policy, available at the following link.

5. PERSONAL ACCOUNT

Users may choose to create an Account on the Site. Without an Account, the User may not be able to access or use certain features or services offered on the Site. To create an Account, it is necessary to enter an email address and password, as well as first and last name.

Additional optional data voluntarily provided by the User, upon consent to the use described by the Operator in the relevant information notice, shall be processed in accordance with the above-mentioned privacy policy.

The User is responsible for maintaining the confidentiality of their login information and for controlling access to their Account and computer. The User is responsible for all activities that occur under their Account (including, without limitation, any purchase of goods made through the personal Account), unless the User informs us that the Account has been used by third parties without their consent.

A User’s Account may be closed at any time and without notice if the Operator: (a) reasonably believes that the User is using the Account in violation of these Terms and Conditions; (b) reasonably believes that a third party is using the Account without the User’s consent; (c) needs to cancel or suspend the Account for security or maintenance reasons.

6. SECURE PURCHASES

On www.dekkeroriginal.com every purchase is made in maximum security thanks to the use of the most advanced technological systems and SSL encryption. The User can also rely on VeriSign certificates.

To protect credit card purchases, the User will always be required to enter the CVV code. The storage of credit cards and payments is managed by Adyen, headquartered at Simon Carmiggeltstraat 6-50, 1011 DJ Amsterdam, The Netherlands.

The Operator uses only secure connections, as evidenced by the padlock symbol displayed in the browser and the “https” prefix in the address bar. Furthermore, for greater security, all orders placed with credit or debit cards shall be handled in accordance with the Conditions of Sale, which the User is invited to review.

7. PROHIBITIONS

Improper use of the Site is prohibited. It is forbidden to: commit or facilitate a criminal offense; transmit or distribute viruses, trojans, worms, logic bombs or publish any other material that is malicious, technologically harmful, in breach of confidentiality or in any way offensive or obscene; violate any aspect of the services; alter data; cause annoyance to other users; infringe the proprietary rights of any person; send unsolicited advertising or promotional material (“spam”); attempt to affect the performance or functionality of any computer facilities of or accessed through the Site.

Breaching this provision may constitute a criminal offense under Italian law. The Operator will report any such breach to the relevant law enforcement authorities and will disclose the User’s identity where required.

8. DISCLAIMER

The Operator takes all reasonable steps to ensure that the Site and its Content are free from viruses and defects but cannot guarantee that the User’s computer, hardware, software or any data stored or created by them (collectively, the “Equipment”) will not be damaged, corrupted, lost or otherwise affected by access to or use of the Site.

The Operator recommends that the User take all necessary precautions to protect their Equipment, such as installing reliable antivirus software.

9. OUR LIABILITY

The Operator shall not be liable to the User for: (a) any loss or corruption of data; (b) any loss of or damage to Equipment; (c) any loss or damage not foreseeable by both parties; or (d) any loss or damage resulting from the User’s failure to take reasonable precautions.

To the maximum extent permitted by applicable law, the User agrees to indemnify and hold harmless the Operator from any liability for any damages, including direct or indirect damages, losses or expenses arising from or related to the use of the Site.

10. SEVERABILITY

If any part of the Terms and Conditions is invalid (including any disclaimer of liability by the Operator toward the user), the validity of the remaining provisions of the Terms and Conditions shall not be affected, and all other clauses shall remain in full force and effect. To the extent possible, if any provision or part thereof can be severed to render the remainder valid, the provision shall be interpreted accordingly. Alternatively, you agree that the provision shall be amended and interpreted in such a way as to reflect its original meaning as closely as possible, to the extent permitted by law.

11. WAIVER

In the event of a breach of these Terms and Conditions, any failure by the Operator to enforce them shall not constitute a waiver of the rights and remedies provided for in these Terms and Conditions.

12. GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by Italian law. Any disputes shall be subject to the exclusive jurisdiction of the courts of the User’s place of residence.

The General Conditions of Sale are governed by Italian law, in particular Legislative Decree no. 206 of 6 September 2005 (Consumer Code) and Legislative Decree no. 70 of 9 April 2003 on electronic commerce.

We operate a complaints handling procedure. Users may contact Customer Service through the dedicated section.

In the event of disputes relating to online purchases, ADR procedures are available. For further information, please consult the European Commission website: https://commission.europa.eu/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint/alternative-dispute-resolution-consumers_it.

For any further clarification, the Customer may contact the Company’s customer service.